About Us

About O’Boys Plumbing, Heating & Air

At O’Boys Plumbing, Heating & Air, we believe home comfort is more than temperature—it’s peace of mind, trust, and the feeling of being taken care of by people who genuinely care. For us, it’s not just about fixing furnaces or installing air conditioners. It’s about building relationships, earning trust, and standing behind every promise we make to the families we serve throughout Blaine, Brooklyn Park, Minneapolis, and surrounding Minnesota communities.

Our story began with a simple idea: treat every customer like family and every home like our own. That belief has shaped our journey since the beginning and continues to guide every decision we make today.

Built on Family, Grounded in Values

O’Boys was founded by co-owners Rob and Shari Orstad, two people with deep Minnesota roots and an even deeper commitment to integrity, craftsmanship, and community. Rob started in HVAC during high school and quickly discovered that this trade was more than a career—it was a calling. Together, Rob and Shari built a company that embodies their shared values: honesty, respect, and reliability.

They wanted O’Boys to feel different from the typical service company—less transactional and more personal. From the beginning, they made sure every interaction reflected who they were as people. Whether it’s answering a call, showing up on time, or explaining a repair in plain English, their mission has always been clear: earn the kind of trust you’d give to a neighbor or friend.

As a proud woman-owned business, Shari brings heart, leadership, and a focus on relationships to everything O’Boys does. Her influence is felt throughout the company—from the way technicians communicate with customers to how the team supports one another. That sense of family isn’t just a slogan—it’s a daily practice that drives the culture at O’Boys.

A Legacy of Comfort and Craftsmanship

With over 25 years of combined experience, O’Boys has grown from a small, family-run operation into a trusted name in home comfort. Yet despite that growth, our purpose hasn’t changed. We’re still committed to delivering quality work with a personal touch, ensuring that every home we enter feels comfortable, safe, and cared for.

We know that trust is earned, not assumed. That’s why we never take shortcuts or hide behind technical jargon. Our technicians explain every step, answer every question, and take time to make sure homeowners feel confident in their choices. From the tools we use to the people we hire, everything is chosen with care and accountability in mind.

For us, excellence isn’t about being the biggest—it’s about being the most dependable. It’s about knowing that when you call O’Boys, you’re getting a team that genuinely wants the best for your home and your family.

People Who Care as Much as You Do

We take pride in hiring people who share our values. Every member of our team—from our office staff to our technicians—is selected not only for their skill but for their attitude and integrity. When someone wears the O’Boys logo, they represent more than a company—they represent a promise to our community.

That promise is simple: to provide honest, high-quality service you can rely on, delivered by people who treat your home with the same care they’d give their own.

Many of our team members have been with us for years, and that longevity matters. It creates consistency, trust, and genuine relationships with customers who often ask for the same technician by name. That connection is something we treasure.

Community Is at the Heart of Everything We Do

We live here, work here, and raise our families here. That’s why giving back to our Minnesota community is so important to us. Whether it’s supporting local events, lending a hand to a neighbor in need, or mentoring young tradespeople entering the HVAC field, O’Boys is always looking for ways to contribute beyond our day-to-day work.

We’re proud of the reputation we’ve built—not just as a company that fixes heating and cooling systems, but as a team that genuinely cares about the people behind every call. That commitment to community is what sets us apart. It’s why we go the extra mile on every job and why so many of our customers become lifelong friends.

More Than a Business—A Family Legacy

O’Boys Plumbing, Heating & Air isn’t just a company; it’s a family legacy built on hard work, mutual respect, and a deep sense of responsibility to our customers and employees alike. From Rob and Shari’s children to the long-time team members who’ve grown with us, this is more than a workplace. It’s a community.

Every success story, every satisfied customer, every moment of teamwork adds another chapter to our story. And while our name is on the trucks, the true difference-makers are the people inside them—the technicians, managers, and staff who bring warmth, honesty, and care to every job.

Our Promise to You

When you invite O’Boys into your home, you’re not just hiring a service provider—you’re partnering with people who take your comfort personally. We’ll show up on time, listen closely, and deliver the kind of workmanship that lasts. Because to us, your home isn’t just another stop on our route—it’s part of our story.

At O’Boys, we believe in doing things the right way—with heart, honesty, and hometown pride. That’s who we are. That’s who we’ll always be.